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Terms & Privacy

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Terms and Conditions

Last updated: 04/01/2026

These Terms and Conditions (“Terms”) govern your use of Autoclub Australia (“we”, “our”, “us”) and any membership services provided through the website.

By accessing our website or purchasing a membership, you agree to be bound by these Terms and the Club Constitution, which together form a binding agreement between you and us.

1. Eligibility

Membership is available only to individuals who meet the eligibility requirements set out in the Club Constitution.

You must be at least 18 years of age, unless otherwise permitted under the Constitution.

2. Memberships and Accounts

  • Memberships are granted in accordance with the Club Constitution.

  • Acceptance of membership is at the discretion of the Club, subject to the Constitution.

  • You are responsible for maintaining the confidentiality of your login details.

  • Membership may be suspended or terminated in accordance with the Constitution.

3. Club Constitution

The Club Constitution forms part of these Terms and Conditions.

By becoming or remaining a member, you agree to:

  • Be bound by the Constitution as amended from time to time

  • Comply with all rules, regulations, policies, and codes of conduct made under the Constitution

If there is any inconsistency between these Terms and the Constitution, the Constitution prevails to the extent of the inconsistency.

The Constitution is available by contacting us.

4. Payments and Subscriptions

  • All fees are payable in Australian Dollars (AUD).

  • Membership fees, subscriptions, and renewal periods are as set out on the website or in the Constitution.

  • Payments are processed via third-party payment providers.

  • Where memberships renew automatically, you authorise recurring charges unless cancelled.

5. Cancellations and Refunds

  • Membership fees are non-refundable except where required by the Australian Consumer Law or the Constitution.

  • Cancellation takes effect at the end of the current billing period unless otherwise stated.

  • Nothing in these Terms limits your statutory rights.

6. Conduct of Members

Members must not:

  • Act in a manner contrary to the Constitution or these Terms

  • Engage in conduct that is unlawful, abusive, or prejudicial to the Club

  • Misuse or distribute member-only content

Disciplinary action may be taken in accordance with the Constitution, including suspension or termination.

7. Member Vehicles

Where a vehicle is accepted, listed, registered, or recognised as a member vehicle of the Club, such acceptance or recognition:

  • Does not mean the Club has possession, control, custody, or supervision of the vehicle

  • Does not constitute inspection, certification, endorsement, or approval of the vehicle’s condition, safety, legality, or roadworthiness

  • Does not create any responsibility or liability on the part of the Club in relation to the vehicle

The owner remains solely responsible for:

  • The vehicle’s condition, maintenance, compliance, and insurance

  • Any use, storage, transport, or operation of the vehicle

  • Any loss, damage, injury, or claim arising from or connected with the vehicle

The Club accepts no liability for any loss, damage, defect, or claim relating to a member vehicle when the vehicle is not participating in a Club event or located on Club premises.

8. Intellectual Property

All content on the website and within member areas is owned by or licensed to the Club and must not be reproduced without permission.

9. Availability of Services

We may modify, suspend, or discontinue services or membership benefits at any time, subject to the Constitution and applicable law.

10. Limitation of Liability

To the maximum extent permitted by law:

  • The Club excludes liability for indirect or consequential loss

  • Liability is otherwise limited in accordance with the Australian Consumer Law

11. Australian Consumer Law

Our services come with guarantees that cannot be excluded under the Australian Consumer Law.

12. Termination of Membership

Membership may be suspended or terminated in accordance with:

  • These Terms; and

  • The disciplinary and termination provisions of the Constitution.

13. Third-Party Services and Providers

Our website and membership services may rely on or integrate with third-party service providers, including but not limited to payment processors, hosting providers, analytics services, email platforms, and security services.

Your use of these third-party services may be subject to their own terms and conditions and privacy policies. Those terms apply in addition to these Terms and Conditions.

We do not control, and are not responsible for, the content, availability, security, or practices of third-party providers.

If you have questions about how a third-party service operates or how your information is handled by them, you should contact the relevant provider directly.

14. Google reCAPTCHA

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Google reCAPTCHA is used to prevent spam and abuse and may collect information about users in order to provide this service.

By using this website, you acknowledge and agree that your use of reCAPTCHA is subject to Google’s applicable terms and policies.

15. Governing Law

These Terms are governed by the laws of New South Wales, Australia.
The parties submit to the exclusive jurisdiction of the courts of NSW.

16. Changes to These Terms

These Terms may be amended from time to time. Continued use of the website or membership constitutes acceptance.

17. Contact Us

If you have questions about these terms and conditions, you can contact us at this link.

Privacy Policy

Last updated: 04/01/2026

Autoclub Australia (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, store, and disclose your personal information when you use our website and membership services.

1. What Information We Collect

Personal Information

We may collect personal information including:

  • Full name

  • Email address

  • Billing address

  • Payment information (processed securely by third-party payment providers — we do not store credit card details)

  • Account login details

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Device and browser information

  • Pages visited and time spent on the site

  • Referring websites

Cookies

We use cookies and similar technologies to:

  • Maintain login sessions

  • Improve website performance

  • Analyse website traffic

You can disable cookies via your browser settings, but some features may not function correctly.

2. How We Use Your Information

We use personal information to:

  • Create and manage your membership account

  • Process subscriptions and payments

  • Provide access to member-only services

  • Communicate with you about your account or service updates

  • Improve our website and offerings

  • Comply with Australian legal and regulatory obligations

3. Disclosure of Personal Information

We do not sell your personal information.

We may disclose personal information to:

  • Payment processors (e.g. Stripe, PayPal)

  • Service providers such as hosting, analytics, or email services

  • Regulatory authorities where required by Australian law

Some third-party providers may store data overseas. Where this occurs, we take reasonable steps to ensure your information is protected in accordance with Australian privacy laws.

4. Overseas Disclosure

Your personal information may be stored or processed outside Australia by trusted third-party service providers.
We take reasonable steps to ensure overseas recipients handle your information consistently with the Australian Privacy Principles.

5. Data Security

We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, including:

  • Secure servers

  • Encryption where appropriate

  • Limited access to personal information

Despite these measures, no data transmission over the internet is completely secure.

6. Access and Correction

You have the right to:

  • Request access to the personal information we hold about you

  • Request correction of inaccurate or outdated information

Requests can be made by contacting us using the details below. We will respond within a reasonable timeframe.

7. Membership Accounts

You are responsible for maintaining the confidentiality of your login credentials.
Please notify us immediately if you believe your account has been compromised.

8. Marketing Communications

We may send you service-related or promotional emails.
You may opt out of marketing communications at any time by contacting us directly.

9. Complaints

If you believe we have breached the Australian Privacy Principles, you may contact us using the details below.
We will investigate and respond within a reasonable time.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Updates will be posted on this page with a revised “Last updated” date.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, you can contact us at this link.

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